Page 13 - +update customer newsletter

way,” says Szymanski. In total, the Tauron Dystrybucja Group has a domestic customer base of 5.2 million – 33% of total population – and delivers 23% of electricity in Poland. Simultaneously, 600 Tauron customers participated in an energy efficiency pilot enabled by Landis+Gyr’s solution. Tauron can now optimize its customer service further. End-customers participating in the pilot can track their personal consumption data via a web-portal and initial results suggest customers appreciate increased control over their energy use and have started reducing it. However, to maintain energy saving efforts over the longer term, additional demand response programs are needed. Closer to the smart grid Tauron Dystrybucja is preparing for a full rollout of smart metering to its entire 5.3 million customer base by 2020, in accordance with regulation set out in Poland and the EU. The DSO will now be able to identify and establish best practices across the business and understand how the company, and its customer base, can maximize the benefits that smart metering technology offers. “We are very happy with Landis+Gyr’s comprehensive Gridstream solution. Due to their broad experience in smart metering, we know that they can provide us with functionality that delivers a lot more than just billing values – their advanced network monitoring tools are bringing us one step closer to a smart grid”, said Tauron Dystrybucja CEO Piotr Kołodziej. Rapid smart metering development in Poland follows a declaration signing in June 2009, calling for the introduction of smart metering to increase energy efficiency for individual, institutional and industrial customers. The declaration is supported by the Polish National Energy Conservation Agency and the three largest consumer organizations. n 13