Landis+Gyr customers TEPCO and MERALCO win major awards at Asian Utility Week 2017

Bangkok, 25 May 2017 – Landis+Gyr has secured major awards for two of its key customers at this year’s Asian Utility Week (AUW) trade show. Tokyo Electric Power Company (TEPCO) and Manila Electric Company (also known as Meralco) won in the categories of Best Advanced Metering Infrastructure (AMI) or Internet of Things (IoT) Network Rollout Project and Best Customer Engagement Project, respectively, for projects where Landis+Gyr technology has also been recognised by AUW judges .

The awards given for the most innovative projects and solutions across integrated systems, including smart meters, communications networks and data management systems. The winners were announced at Impact Arena, Exhibition and Convention Centre, Bangkok, which brought together Asia’s most renowned industry professionals.

Japan’s largest utility, TEPCO, was the clear winner of the Best AMI or IoT Network Rollout Project for the world’s largest and fastest deployed utility IoT network, which supports their smart meter roll-out.  Featuring Landis+Gyr’s AMI and data management solution, 11 million out of an eventual 27 million smart meters have already been installed, with an early project completion date likely.

Landis+Gyr, a global leader in transforming the way energy is delivered and managed, is suppling TEPCO with a fully scalable solution to accelerate the development of smart cities in Japan.

Landis+Gyr’s Global Chief Executive Officer, Richard Mora said, “In the face of rapid expansion in market competition following deregulation of the energy market, the partnership has provided a competitive edge through increased efficiencies and future innovation opportunities in the energy sector.”

“Despite the scale and speed of the rollout, the project continues to be successful on all key measures,” said Mora.

TEPCO has set out to leverage the capabilities of smart meters to deliver efficient energy services for its customers, providing them with choice of rate plans and visibility into their consumption to promote energy savings.

“The project has set the company up as an example to the global energy market of what is truly possible in the realm of smart grid and smart cities. The timeline of the project has been cut from ten to seven years, with up to 130,000 smart meters being supplied each week,” continued Mora.

TEPCO is taking full advantage of the head start it has over its competition and is now considering, in conjunction with Landis+Gyr, the use of the IoT network to pilot streetlights and vending machines.

At the awards, Manila Electric Company (Meralco) also won Best Customer Engagement Project, for a prepaid solution called Kuryente Load (KLoad).

Meralco is the Philippines’ largest electric distribution utility and is committed to providing total energy solutions to over six million customers In 36 cities and 75 municipalities within its franchise area.

KLoad is the one of the world’s first prepaid offerings, integrated with mobile telecommunications, to be supported by AMI and Smart Meters. KLoad is unique in that it allows daily account and consumption monitoring via mobile phones. As a result, customers are able to manage consumption and save an average of 20% on their electricity expenses, freeing up money to purchase other, much needed household items and as such, improving quality of life.

“The uniqueness of this particular pre-paid solution is what sets it apart”, said Mora. KLoad has set the benchmark for local and global prepaid electricity offerings because granular, timely and accurate meter readings make daily energy management possible”.

Customer engagement scores for Kload clearly reflect the value of the service. With post-paid scores reaching an all-time high in 2016 of 8.19 points, KLoad rated even higher, at 8.28 points. A drill down of the attributes that drive satisfaction indicated a decline in the importance of rates and meter reading and an increase in interest for customer communications and payment procedures. Through daily communication with its customers via SMS, Meralco has been able to gain trust and change the way they view Meralco and the service it delivers.

About Landis+Gyr

Landis+Gyr is the leading global provider of integrated energy management solutions for the utility sector. Offering the broadest portfolio of products and services to address complex industry challenges, the company delivers comprehensive solutions for the foundation of a smarter grid including; smart metering, distribution network sensing and automation tools, load control, analytics and energy storage. Landis+Gyr operates in 31 countries across five continents as an independent growth platform of the Toshiba Corporation (TKY:6502) and is also 40% owned by the Innovation Network Corporation of Japan (INCJ). With annualised sales of more than US$1.5 billion, the company employs 5,700 people with the sole mission of helping the world manage energy better. More information is available at


Tokyo Electric Power Company Holdings, Inc. (TSE: 9501), headquartered in Tokyo, Japan, is the largest utility in Japan serving more than 29 million homes and businesses. Worldwide the company has more than 74 subsidiaries and affiliates in 8 countries and employs approximately 43,330 people. Operating Revenues for the fiscal year ending March 31, 2016, totaled 6.1 trillion Japanese yen. The company was established in 1951 and is listed on the First Section of the Tokyo Stock Exchange. For more information, visit

About Meralco

MERALCO is the largest electric power distribution company and the largest private sector utility in the Philippines. Through a Consolidated Certificate of Public Convenience and Necessity, MERALCO provides electric service within its franchise coverage. Its subsidiaries are engaged in engineering and consulting, construction, bills payment and other electricity-related services. A subsidiary is in a process of developing the Company’s power generation portfolio.

MERALCO is listed in the Philippine Stock Exchange (PSE:MER). MERALCO has the larger market capitalization among the Philippine listed utility and power sector companies.

Further information is available at

Media contact

Natalie Carter

Howorth Communications
(02) 8281 3278