Advanced Metering Benefits

Unified and faster processes for better efficiency


Operational efficiency

Your cost-efficiency and service ability will be taken to a new level as you will be able to reengineer processes in several functions throughout the company. Your processes will become faster and smoother and errors will be minimised. You can enjoy shorter billing cycles and more economical handling of supplier changes. The accuracy of the real-time information available at your fingertips will give you improved decision-making power. Above all, better visibility of your network enables reduction of technical losses and evolution toward a smart grid.

Customer satisfaction
You will strengthen your relationship with your customers, build loyalty and open the market to new ideas. They will appreciate easy-to-understand and precise bills, faster service processes and readily available online information. Less of their time will be spent contacting customer services and waiting for meter readers to arrive. They will also appreciate the chance to make a valuable environmental contribution by regulating their individual energy consumption.


Energy efficiency

Giving your customers precise information gives them the power to use energy in a manner that is more beneficial to the environment. This enables you to minimise the costs of peak power or defer investments into additional distribution network capacity. Your new level of energy efficiency will also improve energy security, foster economic gains and help to reduce human-induced carbon dioxide (CO2) emissions.

Demand response
By supplying your customers with energy products that encourage them to become more energy conscious, you will level peaks efficiently, thereby optimising your network load. You will get customer-driven load control, centrally and locally, and this in turn means that energy sourcing will be optimised, enabling you to make the best possible distribution network investment.

Revenue protection
In the event that customers have not paid their bills, you have the ability to limit power supply or switch it on or off remotely. You can also remotely
recognise tampering or power fraud and act immediately. It all improves the debt collection process, reduces non-technical losses and enables a quicker response to unpaid bills or any other abnormalities.

Integrated multi-energy
If you are a multi-utility your operational costs are reduced thanks to unified processes. And because you can read multiple energy forms with one system, your communication costs will be reduced substantially. Combined multi-energy also means savings in hardware costs as one communication unit can be used to read multiple energy forms. In fact, the savings that can be made, compared to using different systems concurrently, can be as high as fifty percent.