Call Center - Ongoing Customer Support

Call center – Energy management solutions

As part of our comprehensive service strategy, Landis+Gyr offers a variety of customer support services, including onsite, offsite and web-based training programs, a dedicated 24/7 call center, and field service support. Assistance is available toll-free Monday through Friday 7:00 a.m. to 6:00 p.m. CST by calling 1-888-390-5733. E-mail support is also available at solutionsupport.na@landisgyr.com

Call center – Energy measurement products

Our mission is to maximize customer value by providing a variety of fast, accurate solutions. Our technical support contains these tools:

Technical support questions email: productSupport.na@landisgyr.com

Please include product name, a brief description of the issue, and phone number. We will call you within 24 hours. This service will allow us to provide you with better and quicker responses. If you need live Technical Support for meters, hardware, or software, please call 1-800-777-2774, Monday through Friday, 8:00 a.m. to 8:00 p.m., EST, to talk with our knowledgeable technical support staff. If your question is not technical, please call 1-800-428-7853.